All Orders are placed on Steko Technologies Covered under 3 Days Replacement Policy from the Time of Delivery under Following Criteria.
> Shipment/ Product Damage
> Missing Part/Accessories
> Wrong Items
It’s customer responsibility to use our communication channels to notify us of any damaged products or packages by sending images of the damaged goods. Our team will visually evaluate and confirm before issuing a replacement order. After our team have verified the details and confirmed the claimed problem, we will send the new products at no additional cost. If we do not have the item in stock to replace them, we will provide full refund. Customer acknowledges that if. If customer acquire damaged or defective goods or delivery and fail to report it to us through one of our communication means with verification within the time allotted, We will not be liable for replacing the item or package.
In addition, the product will not be replaced or refunded if found it has been misused, static discharged, disregarded, damaged in an accident, repaired, soldered, or modified.